Refund policy

Return & Refund Policy

At HaatShip, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

Returns

Customers may request a return within 07 days of receiving their order.

To be eligible for a return:

  • The item must be unused and in its original condition.

  • The item must be returned in its original packaging.

  • Proof of purchase is required.

Return Shipping

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will work to resolve the issue as quickly as possible.

Order Cancellations

Orders may be cancelled at any time before they have been fulfilled and shipped.

Once an order has been shipped, it can no longer be cancelled and must follow the return process outlined above.

Contact Us

If you have any questions about returns, refunds, or cancellations, please contact our support team.

Email: haatship@gmail.com

Thank you for shopping with HaatShip.